Examines the foundations of industrial relations and its legal framework. Current and past industrial relations reforms are then placed in context, which provides a basis for discussion on recent industrial relations developments, including how terms and conditions of work are now determined. The impact of WorkChoices on the practice of industrial relations is explained. There is a focus on enterprise bargaining, as well as negotiation and dispute resolution. Finally, industrial relations is considered from the individual's point of view to assist readers in navigating their own working arrangements.