Creating a metaverse-me: Exploring the consumer avatar creation process
- Creator: Taylor, Alex , Hook, Margurite , Carlyle, Tanya , Carlson, Jamie
- Resource Type: journal article
- Date: 2024
Return on Investment of Complaint Management: A Review and Research Agenda
- Creator: Carlson, Jamie , Sourdin, Tania , Armstrong, Christine , Watts, Martin , Carlyle, Tanya
- Resource Type: journal article
- Date: 2023
Measuring Effective Complaint Handling by Government
- Creator: Sourdin, Tania , Carlson, Jamie , Watts, Martin , Armstrong, Christine , Carlyle, Tanya , McGeoch, David
- Resource Type: journal article
- Date: 2021