Power, resource dependencies and capabilities in intercultural B2B relationships
- Creator: Malik, Ashish , Ngo, Liem Viet , Kingshott, Russel P. J.
- Resource Type: journal article
- Date: 2018
Examining determinants of cross buying behaviour in retail banking
- Creator: Tung, Brian , Carlson, Jamie
- Resource Type: journal article
- Date: 2015
Modeling a formative measure of relationship quality and its effects: evidence from the Hong Kong retail banking industry
- Creator: Tung, Brian , Carlson, Jamie
- Resource Type: journal article
- Date: 2013
Examining the interrelationships of relationship quality, customer loyalty and cross buying behaviour in the Hong Kong retail banking industry
- Creator: Carlson, Jamie , Tung, Brian
- Resource Type: conference paper
- Date: 2011
Mediating role of relationship quality in online services
- Creator: Keating, Byron W. , Alpert, Frank , Kriz, Anton , Quazi, Ali
- Resource Type: journal article
- Date: 2011
Technological turbulence, supplier market orientation, and buyer satisfaction
- Creator: Terawatanavong, Civilai , Whitwell, Gregory J. , Widing, Robert E. , O'Cass, Aron
- Resource Type: journal article
- Date: 2011